People Operations Manager

About PressOne Africa

PressOne Africa provides businesses with a professional phone system that enables teams to manage customer calls efficiently. Our goal is to help businesses improve the quality of sales and customer service conversations, ensuring their teams say the right things on every call.

As we continue to grow, we’re seeking a highly effective People Operations Manager to optimize and scale our internal operations—particularly around hiring, onboarding, employee engagement and performance monitoring.

As the People Operations Manager at PressOne Africa, you will own and streamline key people processes—from recruitment and onboarding to performance tracking and employee engagement.

You’ll be responsible for ensuring we attract, hire, and retain high-performing talent while making the PressOne employee experience delightful and efficient. This role is a great fit for someone who thrives in fast-paced environments and has a strong bias for systems thinking, structure, and clarity.

1. Hiring & Recruitment Operations

• Oversee and streamline end-to-end hiring processes across all departments.
  
• Maintain structured hiring pipelines, role scorecards, and candidate databases.
  
• Collaborate with recruitment agencies to ensure timely execution and alignment with team needs.
  
• Improve and document the hiring playbook for PressOne.
  

2. Onboarding & Offboarding

• Improve our current onboarding experience to ensure high-impact onboarding experience for new hires.
  
• Ensure all team members have access to the tools, information, and expectations they need within their first week.
  
• Manage offboarding processes and exit interviews to extract key learnings.
  

3. Process Automation & Systems

• Create a single source of truth for internal documents, SOPs, and employee resources.
  
• Automate key HR workflows such as offer letters, performance tracking, and pulse surveys.
  
• Support the implementation of HR tech and systems (e.g. Notion, Deel, Gusto, etc.).
  

4. Employee Experience & Culture

• Lead internal communication and updates. 
  
• Drive culture-building initiatives, employee satisfaction checks, and feedback loops.
  
• Facilitate team bonding, virtual town halls, and internal check-ins.
  

5. Performance & Compliance

• Maintain employee records, role documentation, and performance agreements.
  
• Collaborate with department heads to ensure performance reviews are timely and productive.
  
• Monitor team health and suggest improvements in structure or alignment.
  

Requirements

• 4+ years of experience in People Operations, HR, or Talent Management in a startup or high-growth tech company.
  
• Strong background in building scalable HR systems and recruitment processes.
  
• Excellent project management skills—can juggle multiple priorities and execute fast.
  
• Outstanding written and verbal communication.
  
• Strong organizational skills with an eye for documentation and clarity.
  
• Previous experience implementing or managing HR tech tools is a plus.
  

Benefits

Why Join Us?

• Build the foundation of an organisation helping thousands of African businesses scale.
  
• Lead high-impact people initiatives that directly influence PressOne's growth trajectory.
  
• Join a fast-growing team where your work is deeply valued and visible.
  
• Competitive salary + opportunity for performance-based incentives.
  
• Culture of ownership, transparency, and innovation.
  

Work Style: Hybrid (2 Office Days Per Week)

Compensation: ₦8m Base + Performance Bonus.